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Bolsover Dental Practice

125 Bolsover Street, Rockhampton, Rockhampton City, Queensland, 4700

Excellent rating from 363 reviews

5 out of 5 stars

+ 219 reviews from Google 582 total reviews

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Latest Reviews by Working Feedback

Kind and considerate

4 out of 5 stars
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Dentist and dental assistant were kind and considerate.

— Selena T

Verified review (2282372) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Very professional

5 out of 5 stars
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Bolsover Dental staff and practices are very professional and friendly.

— Anonymous

Verified review (2282371) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Bolsover Dental Practice

5 out of 5 stars
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Very happy with the treatment I received, top quality professional services

— Peter S

Verified review (2282367) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Easy to talk to

5 out of 5 stars
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Dr Jason is very nice and easy to talk to.

— Lawrence A

Verified review (2282357) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very welcoming

5 out of 5 stars
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Friendly, modern and clean facility, very welcoming

— Anonymous

Verified review (2282354) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Thorough and professional

5 out of 5 stars
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The lady who looked after me was very thorough and professional and determined to get the temporary cap right.
It has been behaving itself so far.

— Anonymous

Verified review (2282350) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Treated me very well

4 out of 5 stars
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Dr Shady treated me very well. He was very professional with my treatment and made me feel at ease.

— Robyn P

Verified review (2282324) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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The dentist chair was horrible, it seemed to bend my spine in the opposite direction, it was ok for the first hour, but over a three-hour session, it was very painful. The dental treatment is quite complex, and I have no problems with that. My dentist is very professional, and I have complete confidence in them. All of the staff at this practice are excellent and have tried to make my visit as comfortable as possible.

— Anonymous

Verified review (2282080) Review left 9 months ago
This review was collected via email feedback service.

Reply from Bolsover Dental Practice

Hi, thank you so much for your thoughtful review and for sharing your experience. We’re so glad to hear you feel confident in your dentist and our team, that really means a lot to us.

We’re sorry to hear the chair caused you some discomfort during your longer visit. Your feedback is very helpful, and we’ll certainly take it on board as we look at ways to make extended appointments more comfortable for our patients.

Thank you again for your kind words about our team and for taking the time to leave constructive feedback, it helps us continue to improve. 💙

Your Team at Bolsover Dental
Overall, how was your experience of Bolsover Dental Practice? 3 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Fantastic staff

5 out of 5 stars
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Great service and fantastic staff.

— Anonymous

Verified review (2282073) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Will recommend this to everyone

5 out of 5 stars
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Extremely happy with the service and the dentist, will recommend this to everyone. Keep up the good work

— Brad C

Verified review (2282067) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very good

5 out of 5 stars
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Dr Solange is very good, happy, always greets me with a smile, and knows her stuff

— Jeffery M

Verified review (2281918) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Exceptional

5 out of 5 stars
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Exceptional service and treatment, couldn’t recommend them more

— Anonymous

Verified review (2281872) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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Happy patient

— Anonymous

Verified review (2281373) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Bolsover Dental Practice

5 out of 5 stars
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Comfortable waiting area, friendly staff, easy to book an appointment, short wait time, knowledgeable staff, no feeling of being rushed through, quick, efficient payment process, 10/10.

— Wendy B

Verified review (2281363) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very friendly staff

5 out of 5 stars
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Staff were very friendly and my dentist appeared to be very proficient

— David W

Verified review (2281225) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

The best service

5 out of 5 stars
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Felt comfortable, family environment as usual, got best service, went home with big smile.
Thanks Doc Rohit.

— Ghan P

Verified review (2281224) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent dental care

5 out of 5 stars
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The administration staff are always smiling, efficient and professional.
Carl (dentist) is always on time for my appointment. He has always provided me with excellent dental care.

— Madeleine F

Verified review (2281223) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Excellent service!!

— Anonymous

Verified review (2281219) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Recommended

5 out of 5 stars
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I have always been treated and looked after very well. I have recommended BDP to friends and work colleagues…..who have followed my recommendation and are very glad they did.
Karl has created and built a friendly, efficient and welcoming surgery.

— Anonymous

Verified review (2281018) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

4 out of 5 stars
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The filling is not aligned well causing discomfort

— Nicole P

Verified review (2280978) Review left 9 months ago
This review was collected via email feedback service.

Reply from Bolsover Dental Practice

Hi Nicole, thank you for sharing your feedback. We’re sorry to hear that you’ve experienced some discomfort following your recent appointment, that’s never what we want for our patients.

Our dentists are all fully qualified, experienced professionals, and your comfort is always our top priority. I’ve tried to reach out to you directly to discuss this and left a message, as we’d really like the chance to review your filling and make things right.

Please don’t hesitate to call us on 07 4927 2569 at your convenience so we can arrange a time to see you as soon as possible.

Thank you again for bringing this to our attention, we truly value the opportunity to care for you.

Warm regards,
The Team at Bolsover Dental
Overall, how was your experience of Bolsover Dental Practice? 2 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 2 out of 5 stars
Which best describes you? Patient