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Bolsover Dental Practice

125 Bolsover Street, Rockhampton, Rockhampton City, Queensland, 4700

Excellent rating from 363 reviews

5 out of 5 stars

+ 219 reviews from Google 582 total reviews

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Latest Reviews by Working Feedback

Good

5 out of 5 stars
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Solange the dentist was good. She explained things to me, gave me an option to wait and see what happens which I took. I was not overcharged for the service.

— Anonymous

Verified review (2406300) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Gentle and caring

5 out of 5 stars
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So glad I found this surgery. Reception staff are lovely and the dentist was gentle and caring. Each visit I’ve gone in either early or right on time. Dr Carl listened to my concerns and clearly explained what could be done. Best of all I felt no pain which has really helped me feel less anxious about future treatments coming up.
A really well run, professional surgery that cares for patients rather than just trying to overcharge them.
Thank you Bolsover Dental.

— Anonymous

Verified review (2405436) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very impressed

5 out of 5 stars
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I was very impressed with the prompt and friendly service.

— Sue-ellen B

Verified review (2404817) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Wonderful people. Fitted me in straight away very professional. Always make be feel welcome and at ease.

— Kris Mchugh

T398147 Review left 2 months ago
This review complies with Google's policies.

Amazing experience

5 out of 5 stars
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Amazing experience. Great effort when things got tough. I was kept up to date through the whole process and checked on regularly.

— Lavina M

Verified review (2404751) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— matt sims

T397583 Review left 2 months ago
This review complies with Google's policies.

Care and compassion

5 out of 5 stars
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I enjoyed the care and compassion with which the staff at Bolsover treat you. The best.

— Joseph T

Verified review (2403782) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

4 out of 5 stars
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I came in as had tooth pain the day before but had reduced considerably when I went to appointment. Wanted to make sure I wasn't going to be in pain over Easter as had a visitor coming. Ended up having tooth removal surgery and have had nothing but pain since.

— Anonymous

Verified review (2403780) Review left 2 months ago
This review was collected via email feedback service.

Reply from Bolsover Dental Practice

Thank you for your feedback. We’re sorry to hear that your recovery has been more uncomfortable than expected, especially over the Easter break.

When a tooth is removed due to infection, damage, or underlying issues, it’s not uncommon for pain and swelling to increase for a few days afterwards as part of the normal healing process. Antibiotics are only recommended when there are clear signs of active infection, as they don’t usually help with routine post-operative surgical discomfort and are not always in a patient’s best interests.

That said, we understand how frustrating this would have been, particularly when you were hoping to enjoy time with your visitor. We always encourage patients to contact us after treatment if pain feels worse than expected so we can assess healing and provide advice or arrange a review if needed.

We genuinely appreciate your feedback, as it helps us continue improving how we support our patients before and after treatment.
Overall, how was your experience of Bolsover Dental Practice? 3 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 3 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient

Emergency

5 out of 5 stars
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The team got me in on an emergency

— Anonymous

Verified review (2401544) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Best service

5 out of 5 stars
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Best service and always so happy and supportive

— Anonymous

Verified review (2401319) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Brodie Murphy

T395022 Review left 2 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Friendly, professional, helpful and had an answer for all my questions. Will always use this practice.

— david cox

T394633 Review left 2 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Carl, Jeff and the team at Bolsover dental are amazing!!! We've been going to them for years and the treatment and service is exceptional. Would highly recommend this practice for anyone seeking the best dental treatment in town.

— Patrick Norton

T394634 Review left 2 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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As most of us are, I'm not a fan of the Dentist. Although Dr Bird was amazing, multiple fillings and two root canals and didn't hurt at all.

5 ⭐

— Jamie Simpson

T393613 Review left 2 months ago
This review complies with Google's policies.

Very efficient

5 out of 5 stars
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In for a clean and checkup.
Very efficient and no discomfort.

— Andrew G

Verified review (2397646) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I flew up from Melbourne… that says how good they are!

— Kathie Mulholland

T393485 Review left 2 months ago
This review complies with Google's policies.

My experience

5 out of 5 stars
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Bolsover Dental Practice

— Anonymous

Verified review (2396752) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A pleasant visit

5 out of 5 stars
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Thank you for such a pleasant visit—I really appreciated how comfortable you made me feel.

— Anonymous

Verified review (2396748) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Quick and easy

5 out of 5 stars
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Great people, very friendly, quick and easy

— Anonymous

Verified review (2396736) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Caring and helpful

5 out of 5 stars
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Dr Vineet was very caring and helpful
Repaired my tooth, no problem at all

— Anonymous

Verified review (2396693) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient