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Bolsover Dental Practice

125 Bolsover Street, Rockhampton, Rockhampton City, Queensland, 4700

Excellent rating from 363 reviews

5 out of 5 stars

+ 219 reviews from Google 582 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Vinnie's chairside manner is great and he's always efficient in doing the work. Bit weird looking forward to the dentist perhaps, but there you go! :)

— David French

T392391 Review left 2 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Had a great appointment with Dr. Vinny, highly recommend seeing him for your dental needs.

— Anonymous

T391552 Review left 2 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Noodles

T391243 Review left 2 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Highly recommend here.Appointment was on time&the dentist explained very thoroughly what was going on&what my options would be.I was also expecting to pay more, it was a nice bonus, considering no one can afford to go to a dentist these days, without private health cover+every staff member was polite&lovely!

— Kylie Smith

T390051 Review left 2 months ago
This review complies with Google's policies.

Great team

5 out of 5 stars
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Fantastic, great team and very professional thanks

— John S

Verified review (2393410) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

4 out of 5 stars
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Satisfied with how advice on my treatment is progressing.

— Anonymous

Verified review (2393401) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient

Bolsover Dental Practice

5 out of 5 stars
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I did have to wait 30 mins to see the dentist today, a little disappointing considering I was in my lunch break.
That being said he was gentle and polite and very helpful.

— Dallas B

Verified review (2393398) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Made me feel comfortable

5 out of 5 stars
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The staff made me feel comfortable with their professional approach.

— Anonymous

Verified review (2392511) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

4 out of 5 stars
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Booked an appointment to see a dentist, there was no dentist available ,now have to come back 2 hours later

— Anonymous

Verified review (2391758) Review left 3 months ago
This review was collected via email feedback service.

Reply from Bolsover Dental Practice

Thank you for taking the time to share your feedback. As a large practice caring for many members of our community, we have both dentists and Oral Health Therapists working in the clinic, and we always aim to let patients know who they are scheduled to see when booking. On this occasion, the treatment you required was outside the Oral Health Therapist’s scope, however we’re glad we were able to arrange another appointment with a dentist later the same day so you could still be seen. We always strive to provide the best care possible along with clear communication, and we’re sorry we didn’t meet your expectations this time.
Overall, how was your experience of Bolsover Dental Practice? 1 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 1 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent service, dentist was very polite and informative, thanks

— Anonymous

Verified review (2391456) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly, caring

5 out of 5 stars
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The staff were very friendly, caring and helpful at my dental appointment

— Heather L

Verified review (2391445) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Riley Ralls

T386667 Review left 3 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Wonderful service and staff! 10/10!

— Michelle Collocott

T386668 Review left 3 months ago
This review complies with Google's policies.

Friendly, helpful and professional

5 out of 5 stars
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All staff were very friendly, helpful and professional and I was so grateful that I got in so quickly

— Lisa H

Verified review (2389884) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Gave great advice

5 out of 5 stars
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Great friendly staff. Timely and appointments available. Gave great advice about practical dental care.

— Anonymous

Verified review (2389052) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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Best dental practice in every way

— Ursula W

Verified review (2388934) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The best dentists and great staff

5 out of 5 stars
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A wonderful practice with the best dentists and great staff.
My appointment today was the best experience. It always is and that’s why I keep coming back (even after moving to Tassie).

— Anonymous

Verified review (2387095) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Reception staff are lovely and friendly and helpful. Dentist was on time, considerate and listened to my concerns. Treatment plan explained well. Very happy with the service at Bolsover Dental.

— Petrina

T384946 Review left 3 months ago
This review complies with Google's policies.

Dentistry is excellent

5 out of 5 stars
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My experience is always good at Bolsover Dental, staff are extremely friendly and dentistry is excellent.

— Anonymous

Verified review (2387055) Review left 3 months ago
This review was collected via email feedback service.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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My teeth issues are a result of chemotherapy and teeth are becoming brittle. Arriving at a course of action appears difficult, and it is frustrating not getting to a solution, if there is one.

— Donald D

Verified review (2386951) Review left 3 months ago
This review was collected via email feedback service.

Reply from Bolsover Dental Practice

Dear Don,
Thank-you for your recent feedback. We appreciate your frustration and have taken on board your constructive thoughts. Given the complexity of your dental and medical history we will endeavor to place you under the care of our most experienced dentists who are familiar with your presentation. Moving forward I have requested reception to book your appointments with either Dr Shiamala Samy or Dr Jeff Watson to continue your care. Kind Regards. C. Davis - Practice Manager.
Overall, how was your experience of Bolsover Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient